Privacy Policy

Privacy Policy for RokkhokTech

At **RokkhokTech** ("we," "us," or "our"), we value the privacy of our users ("you," "your"). This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services. By using our services, you agree to the terms outlined in this policy. If you do not agree, please do not use our services.

1. What Information We Collect

We collect two types of information:

• Personal Information: This includes, but is not limited to, your name, email address, phone number, payment details, and any other personal data you provide us while using our services.
• Non-Personal Information: We may collect information such as browser type, device information, IP address, and pages visited to improve our services.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To personalize your experience and provide customer support
• To process transactions and manage billing
• To communicate with you, including sending promotional materials, updates, and important service-related notices
• To analyze trends and improve our website, services, and security

3. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. After this period, we will delete or anonymize your personal data.

4. How We Protect Your Data

We use industry-standard security measures to protect your personal information. This includes encryption, secure servers, and other physical and technical safeguards. However, no method of data transmission or storage is 100% secure, and we cannot guarantee complete security.

5. Third-Party Services

We may share your information with third-party services that help us provide our services, such as payment processors, cloud storage, or analytics providers. These third parties are only allowed to use your information for the specific purpose of providing their services to us and are bound by confidentiality agreements.

We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before engaging with them.

6. Cookies

We use cookies to improve user experience. Cookies are small text files stored on your device that help us track your activity and preferences. You can control cookie settings through your browser settings. However, disabling cookies may affect your ability to use certain features of our services.

7. Your Rights and Choices

As a user located in Dhaka, Bangladesh, you have the following rights regarding your personal information:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Correct: You can request corrections to any inaccurate or incomplete personal data.
• Right to Delete: You can request that we delete your personal data, subject to certain legal exceptions.
• Right to Object: You can object to the processing of your personal data under certain circumstances.

To exercise these rights, please contact us at [email protected].

8. Data Transfers

We may transfer your personal information to countries outside of Bangladesh for processing. By using our services, you consent to this transfer. We take reasonable steps to ensure that your data remains protected regardless of where it is processed.

9. No Liability

While we take reasonable measures to protect your data, RokkhokTech is not responsible for any breach of your personal data resulting from unauthorized access, hacking, or other third-party incidents beyond our control. By using our services, you acknowledge that you use them at your own risk and agree to hold us harmless from any damages, losses, or liabilities arising from such incidents.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.